Bank DOM.RF expands end-to-end SME lending with Tochka integration

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Bank DOM.RF has advanced to end-to-end lending for entrepreneurs and Tochka clients through a partner bank’s interface. In less than a month since launch, 492 loan applications worth 570 million rubles received approvals, a milestone shared by bank representatives at the Finopolis-2023 forum dedicated to innovative financial technologies. The streamlined process demonstrates a shift toward fully automated lending, covering every step from application intake and decisioning to loan issuance and ongoing servicing.

This move underscores a broader commitment to digitalization: reducing costs and simplifying the customer journey through cutting-edge technology. The Small and Medium Business department at DOM.RF Bank, represented by Anna Kornelyuk, emphasizes that exploring and implementing new solutions is central to the bank’s strategy for supporting small and medium-sized enterprises in Russia. The focus is on faster, more convenient access to business credit and on real-time financial management that helps entrepreneurs move quickly as their businesses grow.

Among the notable benefits of the integration is a loan process that does not require opening a current account, maintaining turnover transfers, or meeting other traditional lending prerequisites that often create friction. In the early results, one in three applicants operate in trade, 17 percent work in real estate and construction, and 15 percent are involved in transportation and cargo logistics. These figures illustrate the platform’s appeal across diverse sectors and its potential to unlock credit for a wide range of business activities.

The new arrangement means clients can obtain a loan without opening an account at a partner bank, reinforcing the multi-bank approach with a single, unified digital window. Anton Shkuratov, Tochka’s new business development manager, described the integration as a continuation of a broader strategy to centralize the products needed for business operations, making it easier for entrepreneurs to manage their financial needs in one place.

This development signals a growing trend toward lightweight, fast, and transparent lending experiences that align with current expectations of digital banking. By removing several traditional friction points, the partnership between DOM.RF and Tochka aims to accelerate business activities, support efficient cash flow management, and enable quicker decision-making for SMBs across Russia. The collaborative model is presented as a practical example of how banks can combine forces to deliver customer-centric financial services in a competitive market, with ongoing monitoring of outcomes to refine the digital lending journey for small businesses. Source: DOM.RF, Finopolis-2023.

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