Olga Daineko, NIFI expert at the Financial Literacy Center of the Russian Ministry of Finance, said that there is a possibility of a problem with the ATM, and in this case, the ATM may not give money when debited or deposited. She also explained what to do in this situation. It is reported by the agency “hit the primer“.
He noted that the malfunction could be due to technical problems or corrupt banknotes. In such a situation, you should not panic – if the money hits the ATM, they will not go anywhere.
Daineko added that you should receive the check in the transaction, but if that is not possible, you must obtain the transaction certificate in the mobile banking application, as well as remember the time of the transaction, the ATM address and the ATM address. If it shows error information, take a picture of the bank’s screen.
Then, before leaving the ATM, you must call the helpline and report the situation or contact a bank employee. Daineko added that on the same day, the customer should come to the bank branch where the card was issued and apply for a refund. If the bank has not returned the money, the client has the right to contact the Central Bank.
Former President of Rostourism Zarina Doğuzova reportedHe said that it is not yet possible to withdraw cash from the Mir card in Cuba, but work on this issue continues.