The Scientific Center for Road Safety under the Ministry of Internal Affairs of Russia has published updated guidelines for traffic police officers on how to act when conflicts arise on the road. The guidance also covers what steps to take if a driver points a camera at the inspector, emphasizing safety and proper conduct for all road users involved in disagreements.
Officials are advised not to point fingers, not to stand with hands on hips, and to avoid making aggressive gestures toward civilians. The recommendations stress that calm, professional behavior is essential in maintaining order and preventing escalation during tense moments on the highway or city streets.
The core principle presented is that courtesy and respect are the primary tools in de‑escalating disputes. Officers are encouraged to respond to aggression in two complementary ways. First, avoid replying to anger with more anger. Second, acknowledge the driver’s concerns in a measured way, while clearly upholding accountability for any offense that has occurred. For example, a soft acknowledgement combined with a statement about responsibility can help shift the interaction from confrontation to resolution.
Another technique suggested in the guidance is to use careful politeness: addressing the driver with respect and politeness can reduce tension and create space for a calmer exchange. Phrases that recognize the other person’s perspective while maintaining boundaries are presented as effective methods to prevent further escalation.
Such approaches are framed as practical, human-centered methods that can help officers manage difficult conversations on the road, preserving safety for all parties involved and ensuring that law enforcement actions remain fair and professional.
- Drive news and updates can be read in Telegram channels.
The public is invited to participate in ongoing assessments of automotive safety and policy through interactive surveys that help highlight the newest car models and features contributing to road safety.
Vote – win a prize!
Participants are asked to take part in a nationwide survey to help identify the most notable car innovations of the year. Those who complete the questionnaire are entered into a prize drawing as a token of appreciation for their time and input, with the drawing open to all eligible respondents who participate within the stated timeframe.
COMPLETE THE 2024 DRIVING GRAND PRIX QUESTIONNAIRE