Renault Spare Parts and Dealer Support at AvtoVAZ: A Clearer View

According to AvtoVAZ, Renault dealers faced about 7,000 unsold cars in mid-September. How should this be addressed?

An observer visited AvtoVAZ’s central parts warehouse in Tver. The facility is vast and features modern logistics—down to the handoffs between the warehouse’s electronic system and the driver who collects the next order among the endless racks.

Yet the central question remained: is spare parts supply for Renault readily available?

What was observed

The hope of locating every spare part in a single warehouse was not fully realized. Without access to the full database, searching was largely a matter of typing and guesswork. Renault parts were stored within a complicated system interwoven with Lad components. The observer moved along the shelves, and, contrary to protocol, rummaged through drawers and boxes.

An apologetic note was offered to any technician who might encounter the renoshny fuel module that had already been handled. The module was confirmed to be real—supplied by TI Automotive. It raised questions about cabin filters bearing Citroen, Peugeot, and Toyota markings. Another notable item was the Renault Nissan Lada Moskvich oil filter.

Turkish Motrio parts appeared alongside brand-new drive shafts manufactured at the Turkish GKN Eskişehir Otomotiv plant, along with a wide array of spare parts for Lada vehicles.

Where spare parts are located

Under a tripartite agreement among Renault SAS (France), Renault Russia, and JSC AVTOVAZ, AVTOVAZ gained exclusive rights to after-sales and warranty service for Renault vehicles, as well as the sale of original Renault spare parts.

From one system to another

Only 5% of spare parts are currently difficult to source, which does not pose a major barrier. AvtoVAZ had removed Renault warehouse stocks from Russia, yet a substantial volume of spare parts remained accessible in the network.

A large stock of spare parts arrived from the Renault (now Moskvich) plant in Moscow. When production halted, many components became spare parts overnight.

The observer was particularly focused on critical items such as gearboxes, including hydromechanical types and CVTs, which are not typically stocked in large quantities. The response indicated that dealers now replace up to ten gearboxes weekly, with no supply issues. This also applied to hydraulic systems and variators. Engines were noted as well-supported by the Moskvich factory, which maintains a substantial inventory of these components and CVTs.

Implications for dealers

Organizational work with Renault dealers was nearing completion. Fourteen of one hundred fifty-four dealer agreements had been finalized for Renault car maintenance through the AVTOVAZ system, and the flow of spare parts to these dealers had begun in mid-2022.

Dealers were not permitted to refuse warranty service to Renault owners due to a lack of spare parts or contractual gaps with AVTOVAZ. Warranty repairs were positioned as a legal duty, with AVTOVAZ agreeing to reimburse dealers for all warranty-related costs, including during transitional periods when Renault had departed but AVTOVAZ had not yet fully arrived.

Bottom line

In summary, spare parts availability exists. Problems may arise, as they do in any large-scale operation, but there are documented procedures for dealers to address warranty claims directly. If a dealer refuses service, patients and transparency can be pursued via the contact channels listed on the Lada website, which also provides a directory of newly authorized Renault dealers. The broader policy context includes government support for domestic vehicles in the 2023–2025 window, with anticipated annual increases. A related resource titled “Driving” can be accessed on YouTube for additional context.

• In 2023–2025, the Ministry of Industry and Trade is allocating substantial funds to bolster demand for domestically-produced cars, with year-over-year growth anticipated.
• The publication series “Driving” is available on YouTube for further information.