An accident report aligned with the Europe-wide protocol was introduced to users of the Gosuslugi Avto application, eliminating the need to call the traffic police in certain scenarios. The update brought a new functionality that enables online posting of Europrotocol records directly within the app, as described in the latest AppStore notes for the Auto Public Services application.
The Europrotocol framework allows for accident reporting without police involvement when certain conditions are met. Specifically, the update notes indicate that if no one is injured, only two vehicles are involved, and both drivers have access to Gosuslugi, the situation can be documented digitally through the app rather than through a traditional police call.
Other essential criteria for an online Europrotocol report include the absence of damage to third-party property and to road infrastructure. When these conditions are satisfied, the system supports a streamlined, online record of the incident, reducing the need for on-site police dispatch and expediting the process for all parties involved.
The feature previously existed in other markets before its introduction in the current platform, contributing to a shift toward faster, more self-service reporting options in vehicle incident workflows. Adoption is supported by clear guidelines that outline when an online Europrotocol submission is appropriate and when traditional reporting remains necessary.
Overall, the update represents a move toward digital incident documentation, with emphasis on safety, efficiency, and consistency of information captured for insurance, regulatory, and administrative purposes. It is noted in official documentation that the online Europrotocol pathway is designed to complement, not replace, standard reporting in more complex or legally sensitive scenarios, and users are advised to seek guidance if there is any doubt about the applicability of the online process.