AVTOVAZ to assume Nissan warranty and after-sales service in Russia
AVTOVAZ will take over warranty and after-sales support for Nissan vehicles and will supply spare parts to the Nissan dealer network within Russia. The transition will occur after the transfer of 100% of Nissan Manufacturing Rus assets to state ownership, an arrangement announced on October 11 by the Ministry of Industry and Trade and by the Russian arm of the Japanese company. Ministry of Industry and Trade, official statement.
Following the signing of the necessary agreements, AVTOVAZ will begin a structured handover of Nissan’s warranty and after-sales services. The move will build on AVTOVAZ’s proven approach with the Renault brand and aims to enable Nissan dealers who choose continued collaboration to sign new agreements with AVTOVAZ. AVTOVAZ will take control of the central spare parts warehouse and will ensure the supply of required parts and consumables across the network. The transition is designed to be smooth, maintaining uninterrupted service for Nissan customers as operations shift. Russian government and AVTOVAZ statements.
Maxim Sokolov, president of AVTOVAZ, stressed the urgency of completing the transfer to ensure a seamless operation for Nissan’s warranty and after-sales service across Russia. The objective is clear: keep customer service reliable and maintain the established level of after-sales performance. AVTOVAZ leadership remarks.
AVTOVAZ’s press service indicated that further details and the precise conditions of the project will be released as they are finalized. Denis Manturov, head of the Ministry of Industry and Trade, reiterated AVTOVAZ’s role in maintaining Nissan service coverage while the broader realignment is executed. Ministry and AVTOVAZ comments.
- Meanwhile, Renault dealerships are already being offered opportunities to sell Lada vehicles, signaling broader strategic alignment within the regional automotive network.
- More information is available through official communications channels and industry briefings, while ongoing updates will be issued as milestones are reached.
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