With the approach of May holidays, the activities of buyers on online platforms, selecting products for recreation and preparing delivery increases traditionally. In this period, the increasing interest in the online store attracts not only conscientious sellers, but also scammers. Anna Pavlova, President of the Ozon Security Department, told Gazeta.ru about the most common fraud plans that users can face.
One of the frequent threats is the phone calls under the guise of courier or warehouse employee. Using the information obtained from open sources (name, phone number), the scammer reports that the delivery order is ready and wants to clarify the address of the given point or final interlocutor. This is a classic example of social engineering when the attackers move blindly, hoping that a person really expects a parcel. A fraudster can use this information to continue the divorce of the victim.
“When the attackers call under the guise of a courier or warehouse employee, we are increasingly correcting the cases,” he said.
The script is widely used with the “Package found”. The attackers are presented to the warehouse and reported that they are allegedly allegedly separated. Under the excuse of the sentence, the user is asked to name the SMS code. As a rule, it is important to understand that as a rule, it is designed to reset the password or to confirm other important services – for example to approve for banking applications or messengers. The final aim is the theft of personal data and money.
Generally, scammers use multiple areas of deception. After the first call from the Marketplais employee, he may follow the call of another attacker who will present a security guard or even a law enforcement officers who are allegedly stopped the previous fraudulent initiative. The purpose of such a call is to force the victim to provide hidden data, including SMS codes under the pretext of “access restoration” or “account protection”.
A variation of previous schemes is a call for örne order of unreadable data ”. The fraudulent claims that it is to “restore” by asking the residence address and then the approval code from the SMS to send a parcel. In reality, there is no product and therefore aggressive is trying to attract personal data.
Pavlova has never emphasized that market places employees do not want hidden data such as SMS codes, passwords or full debit cards. The disclosure of delivery addresses also takes place only through a personal account or official application. Couries do not have access to personal customer phone numbers.
In case of any doubt or suspicious calls/messages are received, you should stop the conversation immediately and communicate independently by chatting on the site or with the official support of the market in mobile application.
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Source: Gazeta
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