Waiting in line for hours can be rough. On the first day of sale, fans at Rico Pérez stood in queues for three and a half hours to buy a Hercules season ticket in person. The mood was tense, yet orderly. The club clearly underestimated the crowd drawn by a big announcement and the desire to secure a seat for the season. People started gathering from dawn, hoping to receive or collect their passes as soon as possible.
Shortly after the sale began, a delay appeared. The company responsible for printing and delivering the cards ran into a material issue with the cards themselves. That snag paused the rollout for three days. Prospective Hercules members in 2022-23 flocked to a dedicated office set up in the foyer of the building to sort out the membership cards, hoping to join the club with the promised benefits.
In the office there were only two staff members and two computer stations capable of processing the cards. The flow of people moving in and out was slow. By midday, heat rose to uncomfortable levels, and the sun beat down on the line. Management decided to add a third public service worker to speed things up, which helped reduce some of the waiting time and brought a little relief to the crowd.
There were no disturbances or arguments on the scene. The issue was the slow pace of processing subscriptions. Some fans managed to get a first morning opportunity but faced long waits, with many spending hours under the sun because the canopy was not ready at the entrance stairs.
At twelve o’clock, staff informed waiting fans that refreshments would be provided. A bowl of water was available in the offices to help people stay hydrated amid the heat.
Around five hundred people had their cards processed before a formal presentation by club figures and media during the stadium’s press conference. Many fans remained queued on their way in, as online purchases for family subscriptions were unavailable due to the high demand and the ongoing card verification delays. The family option remains popular for its favorable terms and savings, which added to the crowding. Verification services for members over 50 were highlighted as a key factor in the slower progression of the line.
A problem with the card composition delays Hercules season ticket sales
In the official notes, the administration pointed to a material fault in the card batch as the root cause of the slowdown. The issue affected how quickly memberships could be granted and how smoothly supporters could access their seats for the upcoming season. The club communicated that the problem was under review and that steps were being taken to accelerate processing while ensuring each member’s eligibility and benefits were preserved. This strategic pause aimed to prevent future complications and protect the integrity of the season ticket program.
Hercules introduces a 100 euro family subscription under the Northern Fund
The club also announced the creation of a family subscription option priced at 100 euros, designed to open access for households wanting to attend multiple matches with a single plan. The structure favors families and groups seeking value without sacrificing convenience. This initiative is part of a broader effort to enhance fan engagement and broaden participation across the supporter base.