St. A man in St. Petersburg bought two tickets on the official website of the Kontinental Hockey League (KHL) club SKA for the match against Vityaz near Moscow, but it turned out that the seats indicated on the tickets were not available. telegram channel Base.
The meeting took place on January 5. Adam, St. He wanted to give his mother, who came to St. Petersburg, a gift by buying hockey tickets. The family, who successfully passed the ticket control, went to look for the seats specified on the tickets. But there were no such places in the arena.
The man returned to the officers who sent him to the manager who came to the workplace just 50 minutes later, when the game started. The manager invited the family to sit in the empty seats. By then half the game had already passed.
The young man wanted to make a refund, but the manager said that they had run out of refund forms and, in general, such problems are resolved through the website and technical support. The man claims that 8 other people are in the same situation.
Formerly SKA coach Roman Rotenberg asked for forgiveness from journalists.
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Source: Gazeta
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