Iberia Express has established itself as a leading performer on routes between Madrid and the Canary Islands, earning recognition in 2023 as the most punctual airline in Europe with an arrival punctuality rate of 84.58%. The airline also ranked fifth globally among low-cost carriers in the annual industry performance study conducted by Cirium, a trusted source for on-time metrics in aviation.
Meanwhile, Iberia recorded 84.38% on-time performance across its total 170,750 flights, securing the position as the second most punctual airline in Europe and fifth worldwide. The integrity of these numbers reflects a sustained commitment to reliable operations and high service standards across a busy network.
In reflecting on this achievement, a representative of Iberia Express emphasized that the year’s results came amid challenging operational conditions and a record volume of flights, with more than 41,000 movements. The team attributes the success to disciplined efficiency, operational excellence, and a clear mission to deliver a superior experience on every flight. This sentiment is echoed by industry observers who note the crew’s professionalism and the airline’s ongoing focus on customer satisfaction.
Approximately 89 percent of Canary Island flights were on time
The Canary Islands remain Iberia Express’s most important market, and 2023 saw a near 12 percent expansion in operations, translating to roughly 16,000 flights across Gran Canaria, Tenerife, Lanzarote, Fuerteventura, and La Palma. Departures to the islands posted an on-time rate in the high eighties, underscoring consistent reliability within the regional network.
Eight years at the punctuality podium
Punctuality has long been a hallmark of Iberia Express. Since its inception in March 2012, the carrier has pursued high standards of operational excellence, building a track record of sustained success. The year 2023 marked a continuation of this pattern, reinforcing the airline’s status as a leading low-cost operator in Europe and a recognized benchmark for punctuality on a global scale. The company’s ongoing discipline in schedule integrity has helped it stand out among competitors, especially given the post-pandemic recovery phase and the growth of demand across European skies.
Industry observers credit Cirium for highlighting Iberia Express’s commitment to reliable schedules and customer service. The ongoing emphasis on efficient operations and alignment with partner networks is viewed as central to maintaining strong performance, even as the industry navigates post-crisis adjustments and shifting travel patterns. These evaluations reinforce the belief that on-time performance is a critical driver of customer confidence and overall market position.