Workshops are set in motion and ITV is encouraging staff to step up appointments and their own lines

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Federation of Metal Entrepreneurs of Alicante Province (Fempa) and workshop association AtayapaThe Elche Metal Association (AEME) has launched a series of proposals to the organization affiliated with the Ministry of Industry, a movement that joins that of other associations such as the Cooperation Association of Vehicle Repair Workshops of the Valencian Community (ASTAC-Xativa). ) and organizations such as the Association of Automobile Repair Shops and Marina Alta (Asetrama) are finalizing a document requesting an urgent meeting with the publicly traded company.

hiring more staff on timeIt is the first measure proposed by Fempa, both in terms of auditing and purely administrative functions. Understaffing is a problem that union Comisiones Obreras also warned about after the reversal of service left many temporary workers on the streets.

Increasing the number of mobile stations Being able to serve all regions of the Valencian Community territory is another of the demands initiated by the employers’ association. There are 11 fixed and 15 mobile facilities in the province serving on certain days.

Likewise, they encourage the development of the service’s capabilities. make an appointment in advance for an examination online or by phone. This is one of the formulas that the regional administration is currently working on, as sources from Nuria Montes’ department confirmed to this newspaper this week.

In particular, the Generalitat is tendering a contract for the implementation of new computer software that will facilitate the appointment system. The estimate is that the facility could be operational throughout February, as well as expanding the number of workers to manage shifts by phone from 11 a.m. to 10 p.m.

Likewise, and as an “extremely necessary” measure, the workshop employers also demanded that the workshop be activated or re-established. a special street, line, or lane for mechanical workshopsITV even had public management, as did some stations in the province.

In the federation’s view, this would mean “rationalising the service, allowing waiting times to be reduced”; because the workshops will only use that street, freeing up the rest for other users and at the same time guaranteeing a rapid conversion system. Technical inspections of customer vehicles.

It is also claimed that this street, which is exclusive to workshops, can be used by other users from time to time when it is not used by the workshop.

trespass

Likewise, another proposal initiated by the employers’ union to contribute to the fight against unauthorized entry is: illegal workshops In a second ITV inspection, after serious or very serious defects are detected in the first inspection, the stations ask the driver for an invoice or certificate issued by a legal workshop authorized and registered in the Sector.

They argue from Fempa that a simple check with the Special Register of Workshops by those responsible for the ITV station would be sufficient to verify the identity and legality of the workshop that issued the invoice or issued the certificate.

daily complaints

Complaints come every day from mechanical workshops in the province due to ITV’s traffic congestion, and there are also economic losses in the sector due to the inability to adequately provide a service that until recently was normally offered to customers. This is the fact condemned by the Federation of Metal Entrepreneurs of the Province of Alicante (Fempa) and its workshop association Atayapa. Inability to make an appointment to undergo examination It has been disrupting the operation for months not only to private drivers who come on their own to undergo inspection, but also and especially to mechanical workshops, which ensure that five vehicles are inspected every day.

While it is impossible to make an appointment online in February and March in Elche, Alicante, Benidorm and Ondara, even the April agenda is not activated. It is not easy to make an appointment by phone, so many users prefer to come to ITV early in the morning, before it opens, wait in line and make an appointment that day.

FEMPA has assured that it has handed over the proposals it has been working on to develop ITV in recent months to Sitval, the public company that manages the vehicle inspection service in the Valencian Community. Serious problems and imbalances in the provision of this serviceAccording to the president of the workshop association Guillermo Moreno, “maintaining optimal levels of road safety is of primary importance”. The employer regretted it. cannot provide adequate service to its customers Maintenance and correction of defects identified during inspections, in the face of delays (to a greater or lesser degree) of different ITV stations and consequent complaints from customers and users.

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