Iberia Express, the leader on routes between Madrid and the Canary Islands, was recognized as the most punctual airline in Europe in 2023, with an arrival punctuality percentage of 84.58%, also positioning itself as the fifth most punctual low-cost airline in the world. , According to that On-Time Performance Report The industry’s most relevant annual report on punctuality is from Cirium.
Iberia, on the other hand, operated 84.38% of the total 170,750 flights on time, positioning it as the second most punctual airline in Europe and the fifth most punctual in the world.
“In a year of very challenging operations and a record number of flights of more than 41,000, we managed to position ourselves as the most punctual airline in Europe and fifth in the world ranking of low-cost airlines. A reflection of a committed, professional and non-conformist team like Iberia Express, with stringent standards of efficiency and operational excellence and, above all, the unequivocal aim of providing our customers with the best experience on every flight.“, stated Carlos Gómez, CEO Iberian Express. ““I offer my sincere thanks to each and every employee at Iberia Express who has enabled us to achieve this significant achievement, which is a reflection of our profession of serving our customers.”
Approximately 89 percent of flights to the Canary Islands were on time
The Canary Islands are the most important market for Iberia Express and in 2023 the airline has increased its operations by almost 12 percent to around 16,000 flights with average punctuality with Gran Canaria, Tenerife, Lanzarote, Fuerteventura and La Palma islands. 88.83 percent in departures.
Eight years at the top of the punctuality podium
Punctuality is one of the hallmarks of Iberia Express, and the company has always maintained high standards of operational excellence, which has allowed it to establish a track record of success for almost 12 years since its founding in March 2012: Iberia Express has delivered five consecutive The world’s most punctual low-cost airline throughout the year; It became the most punctual low-cost airline in Europe in 2019 and 2022, and the most punctual airline in Europe in 2023.
Jeremy Bowen, CEO of Ciriumcongratulating the airline on this great achievement, said: “Iberia Express has positioned itself as a benchmark in the airline industry by demonstrating consistent punctuality, efficient operations and excellent alignment with Iberia and IAG. This distinction allows you to stand out among your competitors. The airline has a strong commitment to operational excellence and customer service.” “Their commitment to your satisfaction is evident in their ongoing efforts. Facing the current challenges of the post-pandemic era, the Iberia Express team has established a solid foundation to continue building its path of success and growth.”