A woman in Krasnoyarsk could not pay her bus fare because she had no change and the terminal was not working. In this respect reported In the press service of the regional department of Rospotrebnadzor.
The city resident, who took the bus operating on route 55, could not pay the fee with his bank card because the terminal was not working. Then the passenger produced a bill with a face value of 1,000 rubles – he had no other money with him, but the conductor could not give him change and offered to pay the fare through the app. This time, since the passenger did not have the technical ability to do this, he was dropped off at the nearest stop.
After an unsuccessful trip, the woman contacted Rospotrebnadzor, as a result of which an alert was issued to the carrier KPATP-7.
“The malfunction of the terminal in the bus cabin does not relieve the carrier from the obligation to conclude a carriage contract with the passenger. But it is also illegal to get off the bus if the conductor does not have a large amount of change,” he explained.
Formerly a bus driver in the Oryol region I dropped the kid out in the cold due to the mistake of the cashier at the bus terminal.