A. banking institution majorca He will have to pay compensation of 3 thousand euros to a womanprovided by Misinformation and even misinformationOpen his father’s financial situationHe had just died.
This situation occurred in 2018. As her father’s heir, this woman went to the bank to find out her father’s financial situation. The man wanted a few Bank credits and had not paid all the debts. He still had money due on the three loans he had negotiated.
The woman had a very difficult time getting this information., although he had every right to take it. He was the heiress and therefore had to face the debts his father had accumulated. At the time of death, the girl did not have precise information about the finances obtained by the deceased. He had accumulated bank debt of around 50,000 euros. But, The bank refused to give this information to the heirEven though this ignorance could harm him due to his ignorance of the debts his father had accumulated.
The organization will have to pay compensation of 3 thousand euros to the woman for the moral damage she caused.
After numerous presentations When the requests made to the bank did not yield any success, the woman decided to report the facts to the central public institution responsible for resolving bank requests. It is a public body directly subordinate to the Bank of Spain and responsible for evaluating the actions of all financial institutions.
The conclusion of these technicians so independent This woman had been harmed by the banking institution. Palma de Mallorca because they did not want to have accurate information about the amount debts mortgage There is still money left for the deceased to pay. This lack of information would allow the bank to execute the loans and hold the real estate on which the mortgage loans were based. So the woman knew that her father was paying the mortgage, but she did not know the cost, and since she was the heir of the house, if she did not continue paying, she could lose the house due to non-payment.
Court order points out that this situation occurs in women moral damageIt affected him so much mode. In addition to what the loss of a parent meant, this woman was also concerned about not knowing the full extent of her parent’s financial situation. Court affects in this situation failed to comply with good financial practicesFailure to provide the customer with the information requested and had to surrender.
the bank itselfat a certain moment, He realized the mistake made and even offered to compensate the woman.. However, the amount not accepted was minimal. only a hundred euros.
The court accepts the moral damage this situation causes to the woman. Damage amounting to 3,000 eurosthat the financial institution will have to pay. You will also need to pay the costs.