Air Europe was exposed to an attack that would reveal it. your customers’ bank informationwho asked cancellation of your cardsThis was confirmed by the company to El Periódico de Catalunya from the Prensa Ibérica group, after several users posted what happened on social networks. Specifically, stolen data number of various cards, expiration dates and CVV.
“Ours system team confirmed the existence of a cybersecurity issue that would affect payment medium where purchases are managed via the web. Happiness fraudulent change Ensuring the flow in the payment process, data extraction from credit cards. Airline sources said there was no evidence the leak was used for any fraudulent purposes.
of the company hidalgo family Guarantees that “detection and rapid response” by its team is possible to implement the protocol established by the airline prevent security breach and prevent new data from leaking.
The airline assures that “to date there is no evidence” that the data in question “has been used to commit any fraud”, adding: Systems operating “perfectly normal” and the safety of the operation is guaranteed. So you can buy tickets from their website without any risk.
via email
Air Europe He advises his customers to: Contact your bank canceling the credit card they used to pay with your company. The airline sent a message warning It warned users about its “risk” on Tuesday night card fraud and fraud which the said event may require.
“We recommend that you follow the rules to protect your interests. Next steps“, indicates the airline to which this media has access in the email in question. From this, it lists a number of preventive measures that its customers should follow to avoid the issue of fraudulent use of their bank accounts. Thus, it asks Identify the card used Making payments through the company’s website and contact bank for request cancellation, cancellation or modification Use this card to prevent possible fraudulent use of your information.
He also adds: “Do not provide personal information“or” your PIN, name or other personal data via phone, text or email, even if they identify themselves as your banking institution. or don’t click on “links” To notify you of fraudulent transactions.” “Direct banking institution “by verifiable methods,” it adds, “and collect any evidence of possible unauthorized use of your card and report this to the State Security Forces and Bodies.”