An organization’s ability to communicate efficiently with its customers, suppliers and internal team plays a key role today. To meet these needs, cloud-based communication systems offer businesses a comprehensive solution that provides greater flexibility and significant cost savings.
astroline, this is a Global Telecommunications operator specializes in the design, development and implementation. audio solutions In the cloud, to help companies professionalize and digitize their communications by integrating telephony to major manufacturers of CCaaS, UCaaS, Help Desk or CRM solutions.
We talked about Astroline Head of Sales Pio Farrán, who shares his vision for the future of the industry, and how Astroline is ready to respond to the needs of companies in an increasingly competitive market.
Experts in the integration of the audio channel with the main software manufacturers
As an operator specializing in voice integration, Astroline plays a key role in closing the loop in business communication channels by integrating the phone with a variety of market-leading cloud software tools.
Thanks to its integration with CRM tools such as Astroline, Hubspot, Microsoft Dynamics or Salesforce, it offers customized solutions to optimize the voice channel and corporate communication.
It also has the ability to integrate with Contact Center platforms as an operator (BYOC), thus providing its customers with more complete and effective voice solutions.
“As an operator specializing in voice integration, we have a unique position in channels from different software manufacturers. Thanks to our operator layer, we have become the ideal partner in the audio field”, says Pio.
Experts in phone integration with Microsoft Teams
Since the birth of Microsoft Teams, Astroline has focused on the integration of voice with this tool, thus providing innovative and effective solutions to help its customers improve their communication and collaboration processes.
With its industry experience and qualifications as an operator, Astroline perfectly complements the Microsoft partner channel to bring the world of audio closer to tools like Teams.
“We’ve been at the forefront of the voice integration trend in Microsoft Teams since it was born, and through this we have succeeded in bringing effective solutions to more than 20,000 Microsoft Suite users and helping companies need to professionalize their voice channels,” confirms Pio.
Personalized accompaniment with integrated solutions for every stage of the business
Astroline’s clients are companies that want to optimize their communication and collaboration processes through voice integration in the cloud. The company always strives to provide personalized solutions tailored to the specific needs of each client.
“We offer comprehensive audio solutions to optimize processes, minimize costs, maximize the value of data and improve decision making through KPIs. One of our principles is to technologically optimize and update our customers’ business according to their needs.” Pio finishes.