Naturgy will provide its customers with the entire process so that households with consumption below 50,000 kilowatt hours (kWh) per year can benefit quickly. Final Facility Price (ENG) The energy company reported on natural gas, whose price is currently well below the market price.
For this, the company offers its users free market customers a form on the website where they can fill in the information necessary to agree to their identity, ownership of the supply and the transfer of personal data to the regulated retailer who will undertake the supply after the change. This way, the client will not need to perform any additional management to become part of the regulated market.
Naturgy will also contact its customers in the free market in different ways (email, SMS and postal) and offer them this fast and automatic change to TUR. direct link to the form, Its price is currently well below the market as it is subsidized by the General Government Budget (PGE).
This initiative initially targets customers located in nine autonomous communities where the energy group owns gas distribution: Andalusia, Castilla-La Mancha, Castilla y León, Catalonia, Valencian Community, Galicia, Madrid, Navarra and La Rioja. They make up 90% of the group’s customers in the gas business in Spain.
Thus, customers will no longer be customers of Naturgy Iberia (deregulated market distributor) and Gas&Power Regulated Distributor (Naturgy Group’s regulated marketer).
Nearly 150,000 registrations since July
Since last July, the company stated that it has managed approximately 150,000 registrations on the TUR; this is a higher figure than in the group. Fiscal years 2020 and 2021 and the first half of 2022.
This new venture measures already implemented by the companySuch as establishing a special service channel for neighboring communities so that they can benefit from the new TUR 4 authorized by the government for this group.
In addition, the company pointed out that it has strengthened its different customer service channels in recent weeks to meet the sharp increase in demand for the commitment of the TUR of home gas. Among other measures, it has quadrupled its number to date. operators appointed to attend registration requests gas TUR.
Naturgy Marketing General Manager, Carlos Neighborstressed that the group “has a clear desire to help its clients in a context as complex as the current situation”. All these suggestions show that we put the customer in the center, we are at the service of the society, we are committed to the current situation and we act transparently.
new appointments
On the other hand, Naturgy appointed raul suarez The new CEO of Nedgia, the group’s gas distributor in Spain, is already Monica Bridge, He’s the new head of electricity distributor UFD, the company reports.
The energy company headed by Francisco Reynés appointments they respond to commitments to develop the group’s internal capability.
New CEO of Nedgia, a company he also owns Allianz and CPPIB, He replaces Narcís de Carreras, who left the company to tackle new professional challenges outside of Spain.
Thus, Raúl Suárez will henceforth be responsible for the management of the Naturji gas distributor, after occupying different management positions during his time. More than 20 years in the groupboth in Spain and in Latin America.
Over the past four years he has led a deep digital and operational transformation of UFD. electrical distributor of the grouphas made it the most efficient company in the sector in economic and operational terms.
Mónica Puente replaced Suárez as president of the UFD. Puente joined the energy company in 2004 and has since held various management positions within the group. procurement, technological innovation, quality, safety, environment and sustainability.