Pavel Gerasimov, Honored Lawyer of Russia and former expert of the International Civil Aviation Organization, said that if passengers suffer damage during a flight delay, they can demand from the airline to compensate for the losses and reduce transportation costs. According to international rules, the compensation payment rate for one hour of delay is 40 euros, the maximum amount is 400 euros, It has been said It is a Public News Service.
If passengers do not wait for their flight and buy tickets for another plane, the carrier must cover these costs, Gerasimov said.
There are both Russian and international sets of rules regarding air travel. The latter is regulated by the Montreal Convention, which provides for tariffs of 40 euros per hour. However, if we are talking about disputes regarding flights from Russia, they will be considered under Russian law, even if a foreign company is to blame. To obtain compensation under the Montreal Convention, you only need to send a relevant claim to the airline.
However, Gerasimov noted that in Russian legislation, the rules for providing passengers with meals and hotels during a delayed flight are taken from international practice, but compensation is not provided for. However, Russian passengers have the right to seek compensation under the Consumer Shield Law. However, for this you will need to verify the actual financial losses associated with the flight delay. To do this, you must first send a pre-trial request to the airline company asking for compensation, and if this does not work, then go to court.
The expert also reminded that in case of flight delay, passengers can refuse transportation or request that the ticket price be halved.
Previously reportedMore than 150 tourists were reportedly stranded in Vnukovo for almost a day without food or water.
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Source: Gazeta
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