Rever is capping off a great year. Catalan beginningknown to develop A system that simplifies the return and refund process for electronic businesses and their customers, says it has increased all its metrics tenfold: by 2022, it had ten times more business, ten times more customers, ten times more staff, and ten times more returns. So the company decided to take it to the next stage: Coming to other countries with its own structure and expanding its business model but also to be a tool to help your customer grow.
To date, the company has focused on solving a clear problem in the industry. online shopping business, Increasing in Spain: so The overall experience of returning a product was poor, resulting in a large gap between the purchase and return process.. This attracted the attention of all kinds of businesses (fashion stores, sports, electronics, furniture, decoration…); so much so that, in just one and a half years on the market, Rever has accumulated 250 customers, Not equal anyone skinners has indirectly participated in repatriation processes in 60 countries.
Now the startup wants to go a little further and start working directly with non-Spanish companies. Expansion process started this summer Italy And FranceProducts equivalent to 2 million euros were returned satisfactorily from the countries where it will close the year. For reference, the same indicator stands at 15 million euros in Spain.
“We are lucky that our business is ‘one’green area‘, there are no consolidated competitors, this is a very disruptive technology’ co-founder of Rever, Oriol Hernández and FajulaMaking a positive assessment of the experiences in both countries, Dr. Inside Italybecause, just like in Spain, digitalization still has a long way to go; inside FranceIn this sense, it is a slightly more developed country because it is more open to such solutions.
Therefore, the main conclusion reached from the very beginning is that the movement will be repeated in other countries. “We’re going to be pretty aggressive on expansion probably starting in January 2024, right now We have validated this strategy and the feedback is good“, advances Hernández i Fajula.
Business model
On the other hand, they also plan to develop their business. Rever began to gain sufficient information as transaction volume, customers and revenue increased. Also provide your partners with information that will help them grow as a business.
“By having a lot of data, we understand, for example, which types of products are more successful than others, which leads us to transition into becoming a growth partner for brands,” he explains. “We’ve added much more value by going beyond returns and refunds“, solves the co-founder of the platform, who highlighted this as one of the milestones of the year.
He also adds that he closed a store this summer. 7.5 million euro financing roundAt a time when investment funds are becoming much stricter and more demanding on the companies they allocate money to. And a newer one: having managed to defeat, explosion e-commerce YesBy working together to do everything in these last months of the year black friday And Christmas campaignevent registration.
Source: Informacion
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