CES requires the Financial Client Ombudsman’s decisions to be unlimitedly binding.

this Economic and Social Councilorgan government consulting socioeconomic and labor issues, Ministry of Economy that decisions of the new Administrative Authority Financial Client Defense always be binding for assets financial and Only for the amounts requested Less than 20.000 Euroas founded by draft creation of the new body. the opposite could be prevent the exercise of their rights to all consumers and users”, as recently discussed by the agency idea regarding the draft law supported by unions and consumer associations.

In any case, CES’s opinion is, “positive value” creation of a new authority. yes, employer CEO published special vote in which question the constitution many aspects of the project. Large business association duplicated hence the arguments of his two partners, bank employer associations AEB and CECA, described the design of the new body as “unconstitutional” during the public hearing process, as this newspaper explains. Along the same lines, the CEOE also considers: “questionable constitutionality” that the opinions will be binding on legal entities. And stay, pose “significantly” lower 20,000 euro threshold.

About important aspect of the new institution that finalized the department it manages Nadia Calvino. Today, the opinions of the claims services of the three sector auditors whose duties the Institution will undertake (Bank of Spain, CNMV and General Directorate of Insurance) are not mandatory, which makes them ignored by entities in relevant percentages. The economics’ decision that the new institution’s decisions are binding on organizations (but not customers) therefore presupposes a change of enormous depth.

Balance

At the beginning of 2019, Ekonomi thought that these views would be binding for Turkey. Amounts less than 50,000 Euroshowever, he reduced it to 20,000 in the draft he presented in April, this figure remained unchanged in the previous period. new plan It is sent to the advisory bodies of the state and to the Ministries. Consumption, Treasury and Justice. “You have to come somewhere Balance between solving the problem, evacuating the courts and continuing the case legal security. If we raise it too high, the amount of future demands exceed any estimate. We want to control the flow well and calibrate it well,” Economy sources said in the spring.

It is therefore unlikely that the Government will implement significant last-minute changes to this section. after receiving requested comments to other institutions and ministries, Economy sent last week latest version of the draft State CouncilAccording to sources familiar with the process, it’s the last report he needs to collect. The Ministry plans to deliver the final text to the Ministry. minister council inside next weeksSo that he can start the parliamentary process later. Calviño expressed confidence that Cortes would confirm this definitively. first term 2023.

other requests

CES made an offer to Ekonomi. other improvements Beyond withdrawing the 20,000 Euro limit. So he asked you Withdraw the fine of up to 1000 euros that they can withstand customers repeatedly submitting requests that have been explicitly requested for more than six months unfounded and unacceptable. “These assumptions extraordinary and in any case, it can be determined and resolved by the Authority at the preliminary investigation stage.”reduced the amount to 500 euros.

The ESC also suggested that the authority should be able to: evaluate whether the items are of contracts they are malicious or not (something only judges can do in principle). He also argued that employees legal entities and their legal representatives (staff delegates, company committees and union branches) address the official to warn you practices that “could affect customer interests”.

CEOE, for its part, demanded it. Withdraw the 250 euro fee claims that organizations must pay to finance the new institution. If maintained, they upgraded adapt quantity the amount of each request, as well as return if the authority does not agree with the customer. In addition, they demanded that the new institution could not impose. Compensation up to 2,000 Euros in the case of claims that have no economic value.

Source: Informacion

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