It can be easy to forget a password today. Apps keep you signed in, so you don’t enter the password every time. And as security rules grow tougher—uppercase, lowercase, numbers, symbols—remembering every combination becomes harder. If you forget your password, want to recover a deleted account, or believe Instagram has blocked or hacked your account, these clear steps will help you regain access in about five minutes.
I forgot my password
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First, you need to log in to the official Instagram site and click the forgot your password button.
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Next, you’ll be asked for the email address linked to the account, the username, or the phone number.
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If you choose the email or phone option, an access code will be sent to that channel.
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Open the message and select the link that prompts you to enter your user name.
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This takes you to a page showing the account name where a new password can be created.
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After setting the new password, you can sign back in to the account.
When changing the password, sign in on the device where you are updating it. If you have the account on multiple devices, you’ll want to log in on each one to ensure access remains uninterrupted.
I want to recover a disabled account
There is a way to recover an account even after it has been disabled, provided you act within the allowed window. If a recent decision to delete the account was made, there is an option to reverse that choice within a grace period. After the window closes, signing in with the existing username and password will reactivate the account automatically, if eligible.
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Instagram blocked my account
To prevent a block, comply with Instagram’s community standards. If these rules are violated, the platform may disable an account without notice. Common triggers include:
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Being under 13 years old
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Posting violent or discriminatory content or inappropriate sexual material
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Creating robot or unauthorized accounts
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Distributing viruses or harmful software
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Using the app for illegal activities
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Mismanaging account transactions or limiting other users’ access
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Manipulating API access
If any rule is breached, Instagram will decide whether recovery is possible.
I was attacked
In the most serious cases, someone gains access to an account and changes the password. If this happens, act quickly:
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Try to log in and change the password immediately
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If you cannot access, use the reset password option
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If access data has been altered, you will receive guidance at support.instagram.com with steps to reverse the change
So you can read your WhatsApp messages without entering the app
If the above options don’t resolve the issue, consider these steps:
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In the Instagram app, go to Settings / Help and choose Report a problem. Explain what is happening so staff can assist
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Try the Help Center on the web
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Use the Spanish-speaking support channel on Facebook for Instagram to report the problem
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Ask trusted contacts to report the issue as well. In Settings / Help under Privacy and security assistance, they can report the account and content
Finally, another viable option to recover an account might be:
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On the login screen, select Get help
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Enter the email address or username and click Follow
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A form will appear. Provide the email you registered with, an accessible email address, and specify which Instagram account type you use (personal, business, brand). Describe the issue clearly
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Detail exactly what help is needed; more specifics can speed up the process
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Press Send request and wait for a reply