The initial batch of Dunyasha cashier robots is slated for deployment in the United Arab Emirates, a development disclosed by Promobot in a detailed interview. This marks a notable expansion of automated retail service as the company moves to broaden its global footprint in North America and the Gulf region.
Cyber Cafe Dunyasha represents a robotic sales complex designed to automate the entire process from ordering to product delivery. Within this system, the cashier role is fulfilled by a robot presented as a young woman, capable of engaging customers around the clock with natural, friendly interactions. The setup demonstrates how automated attendants can streamline operations in fast service environments while maintaining a consistent customer experience across shifts and peak times.
Rising efficiency is described as a key feature, with the machines handling tasks from taking orders to processing payments and dispensing ice cream or beverages. The goal is to integrate seamless service with a personal touch, ensuring customers feel attended to even when staffed by automated assistants.
The project is described as a staged rollout, moving from initial deployment to broader implementation as the technology proves reliable and scalable.
Localization remains a central topic for Action to Action, the developer firm involved in the rollout. The company notes that tailoring the robot’s behavior, language, and cultural cues to the local market is essential. The leadership remarks that a domestic appearance and appropriate user interactions will help the solution resonate with customers in new regions. A clear focus is placed on choosing the right balance between a friendly, approachable interface and robust operational performance.
Developers emphasize that customizing the solution for the Arab market is a critical phase, as the success of the Middle East venture will depend on adapting features to regional preferences, retail practices, and consumer expectations. This phase includes language localization, humor and tone adjustments, and ensuring the robot can handle local payment methods and service protocols with reliability and speed.
Earlier industry commentary noted that the AI driving these devices originated in Russia, where it has been applied to household appliances and consumer electronics. The intent behind this background is to deliver a system that can interpret orders, manage inventories, and respond to customers in real time, extending the capabilities of automated retail to everyday settings. In North American markets, the emphasis is on reliability, data privacy, and a seamless customer experience that complements human staff rather than replacing them entirely. [CITATION: Promobot interview, 2024]