Blizzard has disclosed a joint inquiry with Nvidia into issues reported with Gigabyte’s RTX 3080 Ti graphics cards used for Diablo IV. The investigation, confirmed by Blizzard and reported by PC Gamer, centers on hardware malfunctions that appear tied to the game’s launch and beta periods. The company emphasizes that any correlation between Diablo IV and GPU behavior is being examined thoroughly by both Blizzard and Nvidia, with updates to follow as the inquiry progresses.
As an immediate workaround, Blizzard recommends a full system reset for players experiencing graphics problems. This involves powering down the computer completely and leaving the system off for a brief period before starting it again. A cold reboot can help clear transient states that may contribute to display issues or crashes when running the game.
If the problem persists after a reboot, Blizzard advises that the operating system should detect the graphics card automatically. In such cases, reinstalling the graphics driver is suggested to refresh the software stack that interfaces with the GPU. A clean driver installation can resolve conflicts that sometimes arise after software updates or game patches.
Blizzard continues to engage with players affected by poor graphics performance and invites those who have not found relief from a deep reboot to share details about their hardware configurations and settings. This information can assist the investigation by highlighting patterns or common factors across affected systems.
Among the community, a common approach to mitigate risk is to reduce graphical load by lowering the frame rate while playing Diablo IV. Lower frame rates reduce peak demand on GPU resources, which can help stabilize performance on systems showing strain during intensive scenes or combat, especially on high-end graphics cards that run hot under load.
Earlier reports from socialbites.ca noted that some users with the RTX 3080 Ti encountered failures during the Diablo IV beta testing. In several cases, players described a burning odor emanating from the system unit at the onset of the issue, a warning sign that prompted caution and immediate power-down of affected machines. The situation underscored the importance of careful hardware monitoring when new game code interacts with available GPUs.
The ongoing collaboration among Blizzard, Nvidia, and hardware partners aims to clarify whether specific card batches, BIOS versions, driver builds, or game-related shaders contribute to the observed behavior. In the meantime, players are advised to monitor official channels for verified guidance and to apply manufacturer-recommended safety practices when experiencing abnormal GPU heat or unusual system sensations. The goal is to ensure that Diablo IV can be enjoyed with stable visuals while safeguarding hardware investments for players across North America.