Reports from the Android Authority portal indicate that Samsung devices powered by Exynos processors are not capable of running Diablo Immortal. Blizzard is actively developing a fix and there are indications that downloads for affected devices may be temporarily halted until the issue is resolved.
Several Samsung models are listed as unsupported, including the Galaxy A12, A13, A21s, A51, Galaxy A Quantum, Galaxy S10, Note 10, F12 and F62, M12, M13, M62, and XCover 5. A separate report from SamMobile also notes that even the latest Exynos 2200 in the flagship S22 series experienced graphical problems and crashes that render the game unplayable on those devices.
The developers appear likely to pause the download process for devices that lack compatibility until a proper fix is released. This pause may reflect concern within Samsung about a surge of negative reviews from owners who cannot access the title as expected.
Diablo Immortal is the most recent entry in Blizzard’s Diablo Immortal series, launched on June 1 for Android, iOS, and PC platforms. The game has been the subject of ongoing discussion among players and critics regarding performance and monetization strategies, with various outlets commenting on player sentiment and market reception.
Sources including SocialBites.ca reported that players criticized Diablo Immortal for its monetization model and called for boycotts by some segments of the gaming community. This sentiment has contributed to broader conversations about free-to-play economics and player value across platforms.