Advances in artificial intelligence are shaping a future where intelligent virtual assistants will tackle complex problems and deliver high quality user support across industries. This is a topic raised in discussions with Alexander Starodubtsev, a candidate of economics and co founder of the ITGLOBAL.COM group of companies, reflecting on how smart automation is poised to influence work life in Canada and the United States. The conversation highlighted how AI driven systems can augment problem solving, streamline customer interactions, and support decision making in real time, offering businesses tools to improve efficiency and consistency in service delivery. Source: RIAMO interview attribution.
There is a clear possibility that roles such as cashiers and taxi drivers could be affected by automation as automated control systems mature and driverless vehicle technologies continue to evolve. Yet the pace of change is not uniform. It will depend on the sector, regional regulatory environments, and the readiness of adoption ecosystems in North America. In the US and Canada, the adoption curve for autonomous transport and automated checkouts may be uneven, with some markets advancing rapidly while others proceed more cautiously. The timeline remains uncertain, and strategic planning for workforce transitions must account for local policies, infrastructure readiness, and privacy considerations that shape how quickly automation can scale in daily operations. This analysis frames automation as a spectrum rather than a single hastened shift, with some tasks automated sooner and others requiring human oversight for the foreseeable future. Source: RIAMO interview attribution.
The discussion underscored the importance of proactive education and retraining for workers who may be affected by automation. Individuals in potentially vulnerable occupations should pursue skill development that complements intelligent systems, such as data literacy, user experience understanding, and the ability to manage and interpret automated outputs. This approach helps professionals stay competitive as technology becomes more deeply integrated into the workplace, including in service delivery, logistics, and retail environments across North America. Employers, meanwhile, can benefit from investing in continuous learning pathways, cross training, and roles that emphasize collaboration with AI rather than replacement. Source: RIAMO interview attribution.
During a recent industry gathering, leaders discussed how the integration of AI into business processes is expanding within the financial sector. A notable example highlighted the growing share of operational tasks powered by artificial intelligence within large financial institutions, signaling a broader trend toward intelligent automation across enterprises. In Canada and the United States, this shift is fueling improvements in risk assessment, customer service, and internal analytics, while prompting careful governance around data security and ethical AI use. The emphasis remains on leveraging AI to amplify human capabilities rather than to displace expertise. Source: RIAMO interview attribution.
Previously, financial institutions spoke about the future of artificial intelligence in creative industries as well, exploring how AI can assist in content creation, design, and media workflows. The conversation pointed to new efficiencies and creative possibilities, while acknowledging the need for regulatory clarity and responsible deployment. This ongoing dialogue reflects a broader movement toward integrating AI across diverse sectors in North America, with a focus on sustaining employment while unlocking innovative opportunities. Source: RIAMO interview attribution.