Scientists at Australia’s Macquarie University in Sydney have developed a chatbot, Apate, that can imitate the human voice and engage in conversations with phone scammers. In this respect informs PCmag portal.
The Apate project is led by Professor Dali Kaafar, who came up with the development after a 40-minute conversation with the scammers. According to him, such a process can be automated using artificial intelligence to keep the caller on the line – thus scammers waste their time and deprive of the opportunity to deceive someone else.
Researchers trained the Apate chatbot based on real text and voice interactions with scammers from a variety of sources such as phone calls, email, social networks.
It is said that Apate can adapt to different scenarios and use different strategies to keep the addressee on the line for up to 40 minutes – from pretending to be an idiot to bullying the caller. However, at this stage, the average communication time between scammers and a chatbot is only five minutes.
Scientists have already applied for patents for this technology, and they hope to incorporate this development into telecommunication networks by creating a kind of answering machine for scammers.
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