Shopping online has reshaped how people buy clothing. Zara, a top name in fashion, built a mobile app to streamline the customer experience. With the app, shoppers can not only buy items but also search for outfits, discover where to buy them, pick up in-store within 120 minutes, and some lesser known features like reserving a fitting room.
Yes, you can book a changing room and skip long lines that often form for trying on clothes.
How to reserve a dressing room at Zara?
Start by downloading and installing the Zara app on a mobile device. The app is available in the App Store for iOS devices and on Google Play for Android devices. After installation, open the app and create an account or log in if you already have one.
Once logged in, you’ll land on the main screen. On the top right, you’ll notice a Shop mode option. Tap it to see the store closest to your location. The screen will display the store’s address clearly. If you tap the dropdown menu on the right, you can view more details about the store, exit Shop mode, or switch to a different store if you’re shopping elsewhere.
When a store is selected, three options appear:
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Shopping in 120 minutes. Orders from that store can be delivered or picked up within the stated time window.
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Find items in store: search for a specific clothing item in that store.
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Book a dressing room
If you choose the last option, you’ll be taken to a screen where you can select which dressing room to use if several are available in the store. The page will indicate the floor, the corresponding section, estimated wait time, and whether it is currently available.
Select the dressing room you want and tap Book dressing room. The app will then display a QR code if store staff asks for it; if the dressing room shows Available now, you’ll need to know the code to access it. You’ll have a few minutes to reach your reservation. If there is a waiting period, the app will notify you when your dressing room becomes ready.