The visitor of Peterhof in a wheelchair was not allowed to go to the second floor of the Great Peterhof Palace – according to him, the staff explained the ban by the fact that the wheelchair can “scratch the stairs”. The press service of the museum-reserve told socialbites.ca that the problem with the accessibility of the second floor of the palace “will be resolved in the near future.”
“The Peterhof Museum-Reserve sincerely regrets the incident. To date, the Great Peterhof Palace has not been equipped with equipment to lift wheelchairs to the second floor. We are constantly working to improve the accessible environment for groups of visitors with reduced mobility, namely the introduction of special technical tools and the participation of qualified personnel. The press service of the museum said that in the near future the problem of access to the exhibition on the second floor of the Great Peterhof Palace will be resolved.
They added that the Greater Peterhof Palace has a room on the first floor and a video tour of the museum for visitors with musculoskeletal conditions.
A disabled girl who visited Peterhof the previous day reported He stated on his Twitter page that the stroller was not allowed to enter the museum in Peterhof because of the historic staircase it could “scratch”. According to the girl, before entering the Peterhof Museum, she and her mother were asked if they could bring the stroller to the second floor themselves. She also said that the manager offered to watch a movie about the museum, she said.
Previously a wheelchair user in the Chelyabinsk region I had to crawl steps to enter pharmacy