A computer malfunction in Mad Cool ticket sales exposes buyers’ personal data

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Computer failure in buying tickets for the festival Crazy Cool disclosed the data of its recipients, as reported by several users this Tuesday. Twitter. A computer error occurred on the website that allowed users to access other people’s entries as well as their personal data. “You’re messing around with the page to get bracelets. You have a bug that allows you to see entries and other people’s data that don’t belong to you. None of this is me and every time I give ‘View data’ and ‘View entries’ I get different one”, He exposed a user on Twitter.

on time filling out a form In order to get the bracelet to access the venue, many users were surprised when not their own personal data, but other people’s data appeared. Besides being able to change the shipping address of the wristbands, this error download cards from external buyers. After this situation, many of the buyers filed an appeal. Spanish Data Protection Association (AEPD) to find a solution.

Meanwhile when trying to reset the page, Ticketmaster and Mad Cool shut down web access until 24 hours later.

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