Alfa-Bank stands out as a leading institution in foreign trade operations, card services, and deposit solutions. The bank highlighted in its press communications that these strengths were confirmed by data from the Commercial Internet Banking Ranking 2023 study conducted by the consulting firm Markswebb, which benchmarks the performance of online banks in the market.
The study notes that it evaluated the top online banks and their most effective services for business users, with fourteen prominent banks participating. The findings position Alfa-Bank among the frontrunners in delivering streamlined digital financial solutions for corporate clients.
Agency analysts singled out Alfa-Bank as a pioneer in tackling issues connected to foreign economic activities. Key features contributing to this leadership include payments settled in national currencies, a unified foreign exchange conversion tool with a selectable rate, real-time prompts for foreign currency payments, and a simplified self-transfer flow that shows anticipated receipts. These capabilities collectively reduce friction in cross-border transactions and improve cash flow visibility for business customers.
Irina Ponomareva, head of the corporate product development division at Alfa-Bank, emphasized that ongoing efforts to enhance customer experience and expand the range of practical services are aimed at letting clients focus on growing their core business rather than getting bogged down by routine banking tasks. This customer-centric approach underpins the bank’s strategy to support daily operational needs while preserving efficiency in processing and settlement.
The report also notes that Alfa-Bank’s corporate cards achieved a perfect score of 100 points in the category of flawless customer experience, the highest possible rating in Markswebb’s assessment. This accolade reflects strong performance across ease of use, reliability, and intuitive features that help businesses manage their employee spending and corporate expenses more effectively.
In the realm of commercial deposits, Alfa-Bank was recognized for adopting best online practices. The bank has been actively expanding options that allow clients to access both dual-currency deposits and customized interest rates, giving corporate customers greater flexibility to tailor funding strategies to market conditions and risk tolerance. This flexibility is particularly valuable for organizations with international operations or multi-currency revenue streams.
Additionally, Alfa-Bank’s experts highlighted practical user scenarios within the public procurement service. By aligning online banking capabilities with procurement workflows, the bank seeks to streamline bidding, invoicing, and payment processes for public sector projects, contributing to faster cycles and improved transparency for suppliers and contracting authorities.