Alfa-Bank has become a leader in the field of foreign economic activity, card services and deposits. According to the bank’s press service report, data from the Commercial Internet Banking Ranking 2023 research prepared by the consulting agency Markswebb proves this.
It is stated that the study identified the best online banks and the most effective services for business. 14 of the most popular banks participated in it.
According to agency analysts, Alfa-Bank is a leader in solving problems in foreign economic activities. These include the availability of payments in national currencies, a single conversion form with the choice of exchange rate, prompts in the form of payment in foreign currency, as well as a simplified form for transferring to yourself and viewing the expected receipts.
As Irina Ponomareva, head of Alfa-Bank’s corporate business product development department, says, trying to improve customer experience and services offered to solve their daily problems allows them to develop their business without being distracted by banking processes.
It was also noted that Alfa-Bank’s corporate cards received 100 points, the highest possible Markswebb score, in the field of “flawless customer experience”.
Additionally, the bank has been the best in commercial deposits for implementing best online practices. As the bank clarifies, Alfa-Bank is developing the possibility of receiving both dual-currency deposits and individual interest rates.
At the same time, the institution’s experts pointed out suitable user scenarios in the public procurement service.