Sberbank has opened an office in Blagoveshchensk to provide services to Chinese citizens in Chinese, said Anatoly Popov, deputy chairman of the bank’s board of directors.
“Customer service is provided in Chinese using special tablets,” Popov said in an interview with the newspaper. China Global Times.
The bank’s press service explained that tablets with a built-in text-voice translator are used when advising clients in this office. Additionally, ATMs are available in Chinese and navigation is copied. It is stated that office workers learn Chinese.
“The most popular products among retail customers in China are debit cards and their insurance, subscriptions and foreign exchange transactions,” the bank said.
Also on October 17, Sberbank registered As a foreign portfolio investor with regulatory approval in India. According to Popov, a license in India gives the bank the opportunity to participate in trading and invest in the developing financial market.
Previously Sber translated your own ATMs for your own transactions.