Wildberry representatives in an interview with Reedus refuted Rumors that marketplace sellers have access to users’ purchase history. Previously, a screenshot of the dialogue between an entrepreneur and the buyer of his products was circulating on social networks. The first did not like the negative review of its product and disclosed confidential information about the customer’s recent purchases. The company said it was fake.
“The information is not correct. Sellers do not have access to the purchase history of our users. The brand representative made up a story about past orders, we have already had a conversation with him that this type of communication with customers is unacceptable, ”the company stressed.
Representatives of the platform added that this is not the first time that false data about Wildberry’s work has appeared on social networks.
Tatyana Bakalchuk, previously the founder of the Wildberry company knowledgeablewho thinks the current brand is outdated and plans to rebrand.