The mediation working group of the Bank of Russia has developed a standard to protect the rights and interests of individual borrowers in debt settlement. Explains an interaction mechanism for solving the problem of debtors who find themselves in a difficult life situation. The document is designed to make it easier for a borrower to restructure several loans at different banks at the same time. In this respect Wrote Kommersant newspaper.
As can be seen from the article, the standard contains a list of difficult life situations in which restructuring is recommended, as well as a list of supporting documents.
The Central Bank of Russia cites as an example the case where a bank client has loans in different financial institutions. The regulator noted that if problems arise, for example, a person is often trying to pay off a mortgage and can delay a consumer loan. At the same time, the lenders either do not know each other or do not fully trust each other and cannot agree on a joint temporary discount on loan payments so that the client can serve both loans. One of the banks collects the debt through the court, which sometimes causes the debtor to lose his home and go bankrupt.
A debtor who has lost his job, is suffering from prolonged illness and other difficulties will be able to apply to one of the banks with an application for a comprehensive debt settlement. In it, he will indicate other banks that have given him credit for his subsequent interactions. The Central Bank believes that the use of the standard will solve the problem in terms acceptable to all parties.