Wildberries denied that payment was made for the return of the defective item 20:40

The information that Wildberry buyers, who appeared on Telegram channels, had to pay the shipping cost of defective goods is not true. This was reported to socialbites.ca in the press service of the market.

The Wildberries message states that if the buyer finds a manufacturing defect, he must create an application to check the goods, which will be checked by the seller and later compensated by himself if the defect is confirmed. If the seller commits a violation, the buyer can appeal to the support service.

The marketplace press service explained that this algorithm is still being tested, so buyers may face some limitations in terms of its functionality. At the same time, it is emphasized that in general, significant changes are not expected.

Formerly Izvestia newspaper WroteA new scam scheme has emerged in the Wildberry market. According to the addressees of the publication, scammers present themselves as analysts and offer help to sellers to increase sales. To do this, attackers want access to their personal accounts. Once scammers get it, they buy the entrepreneur’s assortment at the lowest possible price.

Source: Gazeta


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