British motoring magazine What Car? released a ranking of the least dependable electric crossovers. The list of top reliability concerns tallies with known trouble spots for several high-profile models, including the Audi Q8 e-tron, the Jaguar I-Pace, and the Opel Mokka Electric.
In a broad reliability survey, more than 21,000 drivers shared details about faults and issues reported in their vehicles over the previous two years. The study compiled data from 178 models across 32 brands, offering a substantial cross-section of the market for evaluative purposes.
Among the findings, the Opel Mokka Electric, sold as the Vauxhall Mokka Electric in the UK, stood out as the least reliable. About four in ten drivers reported battery-related problems, roughly one-quarter noted issues with the media or infotainment system, and a smaller portion flagged engine, electrical, and steering faults. The Jaguar I-Pace also showed notable reliability challenges, with nearly half of owners reporting vehicle-related faults. More than half of the reported problems required repairs that lasted longer than a week, and more than a third could not be addressed at a service center without a tow.
The Audi Q8 e-tron was another model that drew attention for reliability concerns, with around 40 percent of respondents reporting malfunctions. The predominant trouble areas centered on non-driver electrical components and the media system.
Experts note that such findings reflect broader trends in the electric crossover segment, where battery performance, charging infrastructure, and software reliability are common themes across multiple brands. For Canadian and American drivers evaluating new electric crossovers, these results underscore the importance of real-world ownership data and service network accessibility, alongside official efficiency and performance ratings. Consumers are encouraged to review warranty terms, battery degradation expectations, and recall histories when considering any model. In regions where service coverage varies by market, localized feedback from owners can be especially informative for long-term ownership planning.
These patterns also highlight how repair experiences can differ widely depending on brand support and regional dealer networks. While some owners report prompt fixes and clear communication from service teams, others encounter delays and complicated logistics that extend downtime. For shoppers weighing the Opel Mokka Electric, Jaguar I-Pace, or Audi Q8 e-tron, it is prudent to examine recent owner reports, check for software updates, and verify proximity to qualified technicians. Citations: What Car? reliability study and related owner feedback attributed to the publication’s annual evaluation of electric crossovers.