news outlets have reported that Volkswagen’s mobile application is no longer providing technical support for users in Russia.
messages indicate that the app may behave unpredictably, and users are informed that support for the mobile application has been temporarily stopped.
Russian Volkswagen customers can still register for service and repair through an authorized dealer using a branded mobile app, verify branded spare parts by scanning or labeling, browse the current inventory of vehicles in stock, and request technical assistance. The app also includes a feature to interpret dashboard signal indicators for the vehicle.
A socialbites.ca correspondent encountered a failure when attempting to register for car repair at an official Volkswagen dealership via the app, encountering an error message during the process.
The Volkswagen Group Rus presence in Russia—previously aligned with a local dealer group—was reorganized and renamed as AGR Automotive Group, under the management of AGR LLC (At AGR LLC).
There is ongoing discussion about when Kaiyi crossovers will enter the Russian market and how that timing will unfold amid current operations.
Note: This summary reflects the information available from independent reporting and official statements, with continuous updates as the situation develops. (Source: socialbites.ca)