An official audit by the Prosecutor General’s Office found that roadside service facilities along Russia’s toll roads are poorly maintained and there are not enough of them to meet driver demand. The findings were published on the department’s official site and reflect a broader concern about infrastructure quality on major routes used by travelers, truckers, and commuters alike.
The review specifically looked at the Avtodor Group of Companies. It concluded that many roadside service facilities along toll corridors were inadequately equipped and suffered from subpar maintenance, with issues spanning basic amenities, cleanliness, and general upkeep. The assessment underscored gaps in how these facilities serve motorists who rely on them for rest, fuel, and information during long journeys.
In response to a request from the supervisory authority, the Chief Public Prosecutor’s Office announced that efforts to provide high-quality service to drivers have been intensified. The purpose is to ensure that rest stops not only stock fuel and food but also meet sanitation and safety standards that travelers expect on Russia’s busiest toll routes.
Earlier, the National Automobile Association raised concerns with Prosecutor General Igor Krasnov about the insufficient number of gas stations on the M-11 Neva toll highway and the poor condition of toilets on the M-4 Don toll highway. The association’s complaint highlighted specific chokepoints where drivers frequently find themselves without adequate fueling options or acceptable restroom facilities, raising safety and comfort questions for long trips across the network.
Previously in Russia, the GAI abbreviation reappeared on patrol cars of the State Traffic Inspectorate, signaling a renewed branding and emphasis on traffic enforcement alongside highway service standards. This reintroduction of the designation accompanies broader oversight of how toll-road operators maintain and upgrade essential public facilities along Russia’s high-traffic corridors.
Taken together, these developments illustrate a sustained focus on toll-road infrastructure and the quality of roadside services. The audits and follow-up actions point to a broader effort to raise the minimum standards for rest areas, fueling points, and sanitation facilities, ensuring that drivers have reliable and safe options during their journeys. The authorities stress that a reliable service network is a key component of road safety, efficiency, and traveler satisfaction on the country’s toll network.
As the situation evolves, officials expect continued monitoring and accountability from operators to drive measurable improvements. The ongoing process aims to align toll-road service facilities with modern expectations for cleanliness, accessibility, and operational reliability, so that motorists can travel with confidence, not worry about basic needs along the highway. The statements issued by the prosecutor’s office and related authorities emphasize the commitment to transparency and progress, and the public can anticipate periodic updates on concrete upgrades and milestones along the M- and other toll routes.