Roskachestvo experts discovered fraud at car washes.
Not those services
“Strong cleaning” type manipulations: in a car wash you are informed about supposedly serious contamination that requires some effort from the staff, but in reality no effort is required or no effort is made at all, just pretending.
Imposition of services
Strictly speaking, there is no violation here, as you are made aware of the “need for additional services”, but in reality they are not necessary. So you may be offered to wax the bodywork, although not every car needs this procedure, nor is it necessary to do it too often (on every visit) to the car wash.
“Budget” replacement
For example, to save money, car washers can use cheaper car cleaning products or even don’t use them at all. Water can remove basic grime, but the customer will never know if you tell them about “very expensive foreign cleaners.”
Self-service car wash – what’s the catch?
So-called self-service car washes may seem like a great alternative to conventional car washes, but here too there can be reasons for cheating.
The machine can count the time incorrectly, “erring” not in the customer’s favor.
You can keep track of this yourself when you are ready to time the car wash. If your information does not match the information provided, this is a reason to file a claim.
What must we do?
Follow the progress of the work as much as possible. If you have any doubts about the quality of the performance, do not hesitate to express them. The first thing to do is to contact the management of the car wash. If there is a conflict, make a complaint in writing, in duplicate.
One of them will stay with you – with the date and signature of the responsible person. If your claim is not answered or if it does not suit you, you can go to court. Photo and video material, witness testimonies can be presented as evidence, notes de Roskachestvo.