Improve citizen services and increase efficiency. These are the pillars on which the strategic plan designed by the Suma Gestión Tributaria dates back to 2025 and already plans to increase the collection by 2% this year. exceeding 800 million euros. The program presented this Friday at the Santa Bárbara castle in Alicante includes measures such as shortening deadlines for resolving cases or creating new means of payment, taking advantage of the act of celebrating the twenty-ninth anniversary. organization. by Carlos Mazón, president of the Diputación, reduce the tax burden on both companies and citizens.
Workers and managers from different Suma offices in the state participated in the action, and María Gómez, deputy Treasury and vice president of this institution, was also present; director Jose Antonio Belso; Ana Serna, second vice president of Diputación; MPs Alejandro Morant and Javier Gutiérrez; and Luis Barcala, mayor of Alicante.
Among the strategic objectives envisaged in the plan are, among others, voluntarily exceed 92% of collection and 35% of executiontaking into account that they are currently at 91.5% and 30.3% respectively and are reducing the annual managerial income of 50,000. Likewise, it is aimed to reduce the average time for resolution of cases to ten days and increase the revenue from agreements with autonomous bodies, which currently represents 4.5% of the budget, up to 7%.
For this purpose, it is planned to redesign human resources policies, evaluate the information system and update the branch network. In addition, in order to improve taxpayer services, simplification of procedures, absenteeism will be increased and new payment instruments will be created. “All this given the plight of towns that are suffering from withdrawals of financial assets and where proximity will be strengthened,” says José Antonio Belso, director of Suma.
While all these measures will be implemented gradually, some effects will already be noticeable this year. In fact, Belso adds that it is planned to increase the collection by about 2% and this will allow it to exceed 800 million Euros. “Actually – it highlights – first voluntarily, with the vehicle tax and the urban waste rate, We raised two million eurosand now missing the second and more voluminous one involving property tax”.
Carlos Mazón, for his part, insists on demanding a reduction in the tax burden borne by companies and citizens alike, while underlining its “will to remain a reference public institution for tax administration and collection at the national level due to its efficiency and transparency.” by giving the decision of Diputación de Alicante as reducing the provincial surcharge of tax on economic activities to 5%“Compared to 30% paid in Valencia and Castellón councils”.
Finally, it should be noted that during the event, the annual Golden Total award was presented to José Luis Almarcha, the director of the Onil office, and Isabel Escolano, head of the IT area of the agency.