The City Council will process 2.7 million from the EU to facilitate residents’ access to municipal efforts

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Alicante Provincial Assembly to govern €2.7 million A unique proposal for the development of the project ‘DIMO: Digitizing and modernizing the province of Alicante’, in which it aims to cooperate with municipalities in the transformation of municipalities to make public services more accessible, personalized and interactive.

María Gómez, deputy responsible for European Projects, José Antonio Belso, director of the Suma Gestión Tributaria, and Manuel Palomar, director of CENID Alicante, presented all the details of this fully funded program this morning. European Union and targeted municipalities with a population of less than 20,000.

“About 410 thousand people in 115 towns in our city will benefit from this” innovative enterprise According to the MP, who has the participation of SUMA and CENID”.

four strategic lines

As María Gómez noted, this action consists of four strategic lines. The first of these, ‘Development of digital management tools’, envisages the implementation of mobile applications – thus citizens Communicate quickly and efficiently with management, virtual assistants or chatbots to facilitate the completion of procedures, among other actions, at the city council’s digital headquarters and self-service offices.

Second, ‘Developing data governance’ is based on the establishment of a data governance. platform available Via the web for consulates where quality data from different sources is integrated, updated, homogeneous, protected and operational so that it can be used by all communities and bodies of the Alicante County Council.

In this sense, José Antonio Belso emphasized that the Suma Gestión Tributaria will be responsible for directing and coordinating two of these actions in particular. “On the one hand, those associated with data use and modern system In order to share all the data that the provincial institution can collect at the level of municipalities, as well as data about virtual aid, to help citizens navigate the Electronic General Directorate”.

The third line, ‘Digital Infrastructures’, is to move computing centers to cloud solutions, update servers, create self-service offices, software installation refurbishment of computer equipment to increase the energy efficiency of municipal buildings or facilitate mobility and remote working, among other actions.

Finally, the section ‘Developing integration with the Citizens folder’ designs the creation of modules and functions that allow municipal electronic offices to integrate into the Citizens Folder of the AGE (General State Administration). “This special action, which will be implemented in all municipalities with a population of less than 20 thousand, will facilitate all interactions of citizens with any municipality. to managebeing local, provincial, autonomous or a province is a mandatory requirement of the principles of the call”, described the deputy.

project

The project ‘DIMO: Digitizing and modernizing the province of Alicante’ includes both State Council projects and proposals from the CENID Alicante and Suma Gestión Tributaria. In addition, the initiative includes specific actions of some municipalities. 20,000 people Those who participate in this action to subsidize their development, as they do not have direct access to this assistance from the European Union.

Finally, Manuel Palomar underlined the involvement of CENID Alicante in this program and recalled the organization’s commitment to the monitoring, analysis and identification of “quality projects like this” that will later be carried out by CENID. provincial institution. The aim of all this is to improve the services provided by the public administration and thus the quality of life of the citizens.

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