this mobility company take it presented the Sustainability Report on which it reports. progress in terms of sustainability and contribution to the Sustainable Development Goals (SDGs) achieved last year.
As a novelty, this year’s report, verified by Aenor in accordance with GRI standards, It also includes the company’s international activities.and describes the commitments and specific targets for the SDGs where Alsa’s activity has the most impact. most Sustainability (SDG 11), Safety (SDG 3) and equal opportunities (SDG 5).
As a sustainable mobility operator, the company’s most ambitious challenges are concentrated in: decarbonization and reduction of emissions. In this sense, Alsa has expanded its environmental commitment to achieve zero emissions by 2035 for all city buses operated by Alsa in Spain. This same zero-emissions fleet commitment is formulated specifically for the year 2040 referred to. long distance trainers.
responsible management
In addition to commitments on environmental issues, the report reports on achievements and responsible management objectives in different areas of the company.
So, with regard to security, last year The defective accident rate was reduced by 20% in long haul services and 60% in operations in Morocco. The company has set itself the goal of equipping 100% of its fleet with smart cameras by 2040.
In the area of customers, it was possible to regain passengers’ confidence in the bus for their journey, with the Customer Satisfaction Index (ISC) exceeding pre-pandemic levels with an average score of 8.07.
As for the people who make up its staff of 15,000 professionals, progress has been made in equality policies. Currently, the proportion of women in the workforce in Spain is 15.23%, and the company has committed to increasing this share to 25% by 2035.
emission reduction
take it reduced overall greenhouse gas emissions (GHG) 10.5% since 2015. The 131 alternative eco or zero technology vehicles added to its fleet in 2021 contributed to this reduction, which included an investment of 46 million euros. With this, 13% of the Alsa fleet in Spain is already powered by clean technologies in different variants. In this transition towards zero-emission fleets, the highlight is the commissioning of the first 100% electric hydrogen bus operating a regular and permanent urban line in Torrejón de Ardoz (Madrid), Spain.
Similarly, last year it launched an initiative to offset emissions, offering customers the opportunity to donate to offset the carbon footprint of their travels. This happened in the creation of the “Alsa Forest” in Congosto de Valdavia (Palencia), which started with the reforestation of 8 hectares in this area of high ecological value, which was devastated by a fire in 2020.
Finally, with regard to relations with the Community, Alsa Executes cooperation agreements with 28 foundations and NGOs and 59 universities. The Company focuses its Social Responsibility policy on actions that support the employability of people with disabilities and/or at risk of exclusion through support to organizations such as Full Participation or Fundación Integra.