this government Balearic Islands opened a disciplinary case for Hydropark Alcúdia water parkwith a suggestion for 11,000 € finewith should not allow its users to bring food and drink into the enclosurewhat are they have to go out to consume them or prefer buy them at indoor restaurants with the additional cost this may entail. One thing to note is that The same measure was recently adopted against the organizer of the event, RBF Travel. Reggaeton Beach Festival held last July. Consumption General Manager Félix Alonso urged users of leisure facilities to report such behavior as they represent an irregularity and blatant discrimination.
The action is taken against institutions and facilities whose main activity is not catering (which logically excludes restaurants, bars or nightclubs), such as at water parks or concerts, which focus on entertainment and allow the consumption of food. and beverages, but only if purchased on site. As an example, it is recalled that cinemas have long had to allow their customers to enter the theaters not only with what they sell, but also with popcorn or soft drinks purchased from abroad.
Sanction file against Hidropark Alcúdia, Complaints of three users banned from bringing food into these facilitiesa possibility only allowed for babies or fruit.
The company justified this veto, arguing that if food poisoning does occur, its source is difficult to identify and impurities that can be produced.. However, the investigation revealed that the consumption of products purchased at the three existing restaurants in the said facilities is allowed.
Consumer Affairs’ decision has been to classify these facts as: serious abuseWith the aforementioned 11.000 Euro sanction proposal, Hidropark can make claims against it.
Given that this water park has imposed a sanction, this sanction proposal was justified by the aforementioned department of the Government. abusive substanceTo limit the consumer’s right to choose the products they want to consume and where to buy them, by imposing unilaterally for the accessory service. In this case, it is reminded that the main activity of these enterprises is not the sale of food and beverage.
The example they are talking about is the example of movie theaters with sentences where they are forced to accept the entry from abroad because these products are sold inside.
petition
The General Manager of Consumption argues that such an attitude should be condemned, especially in such a period. families are experiencing economic problems due to the sharp increase in prices. According to him, a clear representation discrimination those who are allowed to consume food purchased at entertainment facilities, which are often more expensive, and veto outside purchases for savings.
In this regard, it is reminded that the entrance fee charged in this case is justified to enjoy some attractions and swimming pools regardless of restaurant services.