New rail, old problems. new fast train Estremadura recorded a delay of almost an hour on the second day of its normal service. As Renfe sources confirm to this paper, the railway arrived at Madrid-Atocha station 58 minutes after the scheduled time: At 12:45 instead of 23:43.
The same sources explained the reason for the delay. two reasons: first, because train had to make a technical maneuver to separate his two units due to circulation needsDelayed departure from Badajoz, scheduled for 07:25, by 10 minutes. But the biggest delay was due to the second reason: an incident during the journey in the traction of the locomotive this limited the speed of the convoy.
The board asked for clarification
Junta de Extremadura reacted to this new event and He evaluated the delays in the first two days of operation of the new high-speed train from Extremadura as “unjustified” and assured that he demanded an explanation.. “Renfe says it’s a normal thing when a new service is launched, but it seems to us that this is unfair,” the executive spokesperson said. Juan Antonio GonzalezAt the press conference held after the Board of Directors.
“Absolutely no one understands this. If we want and are going to deliver a better rail service, delays in the early days of commissioning are unjustified,” he insisted. However, González that these events are a “temporary thing” and that the situation will normalize in the coming days.. He assures that the Board will continue to seek clarification from Renfe “one day and the next”, because “if an investment as substantial as the investment has been made, the launch of the service will bring no results to the citizens.”
He had some success in his prediction this morning Government Representative Yolanda García Secowho said he hoped the big changewith the new service.
“We don’t have to ask for patience, the train is already here, maybe from day one, so new mechanisms, new control systems, new roads, “There may be a small inconsistency in the program,” he said.
complaints
A “bluff”. This is how he evaluated Milana Bonita platform What happens to the fast train? Your spokesperson Juan Carlos López assures that the problems will continue: “They are not enough trains. They are lined up outside, but we do not know how they are inside. They send us the scrap machines they forgot in the warehouses.”
That’s why the railroad groups were demonstrating “because we don’t have a decent train or a train connecting Extremadura” this Monday during the opening, López points out: “We thought at least it would be a step up, but we see it’s not even that much. It’s like an old one. It’s like you take the car to the workshop, paint it, prep everything on the outside and leave it with the same engine,” he explains.
They admit that it’s not easy to have a completely new railroad from Milana Bonita, but they want it to be “semi-normal”: “We know a train is not like lettuce, you go to a supermarket. Buy daily groceries. But it’s not fair to put what’s already in the trash. , it’s reasonable elsewhere, we have to distribute them,” he says.
They also recall that yesterday, Tuesday, there were also delays on the first Alvia service on both the outbound and return journey: “Delays yesterday, delays today, and we don’t know tomorrow. Also, other services arrived hours later.” Lopez complains.
claims
It was explained from Renfe that train passengers are entitled to claim compensation for a delay exceeding 30 minutes, up to 50% of the ticket and the full amount if the delay exceeds one hour. Passengers may choose to wait another five minutes as it is already 55 minutes late.