Discover if a bank office will be available in Turkey. virtual universeFind out if it’s possible to reduce the time employees spend on tasks with less added value, or discover if there is a way for customers and employees to communicate in the most humane way possible through technology. CaixaBank Y microsoft They took business collaboration a step further by establishing an “innovation lab” to research potential applications of artificial intelligence and metadatabase in the banking sector. this Artificial Intelligence Innovation LabThis new alliance, knitted in Barcelona, as they call it, consists of teams from both companies collaborating to develop proofs of concept, prototypes and potential use cases around these technologies with a longer-term vision than ever before.
In the case of the banking institution, this will primarily include all professionals operating in the IT subsidiary, Caixabank Technologywill start working in coordination with artificial intelligence R&D center Owned by Microsoft in the Catalan capital. This ‘center’ is about a hundred software developers‘, data scientists Y machine learning experts.
“Joining forces with Microsoft in AI research will help us accelerate the creation of real products and solutions by applying the most innovative technology available in this space, and thereby delivering them to our customers and employees,” says CaixaBank’s Director of Media. , Luis Javier Blas Aguerosthis is a statement.
“The combination of CaixaBank’s deep knowledge of the financial market and Microsoft’s experience in artificial intelligence and other innovative technologies will facilitate the development of solutions that will transform the experience of financial services customers,” said the head of Microsoft Spain. Alberto Granados.
The first projects are ‘cyber assistant‘ for employees, offering the development of virtual environments immersive experiences for both employees and customers, as well as for the implementation of hybrid work scenarios.
But regardless of the technological commitment, the deal includes a commitment to train workers so they can take full advantage of it. Therefore, according to this statement, CaixaBank and Microsoft will define a series of training routes for professionals from the technical and business fields of the bank to learn about the impact of technologies such as artificial intelligence, ‘ ‘.cloudy‘ wave data management in financial services.