Adecco Group, the world leader in human resources management, presents its fourth edition “Global Workforce of the Future 2023”. A study that focuses on employees’ perspectives in the medium and long term so that companies can be prepared for this progress and accompany their teams. In this first section we analyze Key issues for organizations Such as the need to continue to invest in personal skills, as well as the use of Generative AI and access to training on this tool.
in the words Iker Barricat, President of The Adecco Group Spain: “The coming of artificial intelligence Productivity for the labor market is already a reality, as evidenced by the fact that 7 in 10 skilled workers use it regularly. At Adecco Group, we believe that artificial intelligence in general and productivity in particular have become powerful tools to automate routine tasks and increase efficiency in various industries. However, there is no doubt that the human factor will continue to be indispensable to create value in the business environment. “Personal skills such as emotional intelligence, empathy, and the ability to interact with other people are unique and necessary and difficult or impossible for any AI to replicate.”
“In this context, adequate education and skills training is essential for the use of Generative AI to be effective. “It is crucial that the company manages this adoption process responsibly to ensure that all teams (Gen Z, senior talent, etc.) have equal access to these tools and their benefits.”
“As the Adecco Group, we are always conscious of our role in society and the labor market, and we must ensure that we use this tool responsibly, in line with our commitment to operate ethically. “We understand the questions that arise as well as the opportunities brought about by the increasing use of generative AI in the labor market, and we advocate for a sensible adoption where humans will continue to be a key part.”Iker Barricat concludes.
Productive artificial intelligence fascinates workers
According to this “Global Workforce of the Future 2023”, 79% 73% of employees surveyed in Spain believe that Generative AI will have a positive impact on their business, leading to widespread adoption, highlighting tools such as ChatGPT and Google Bard. 73% of Spanish workers say they use Generative AI at work.
on the other hand 12% admit they don’t know Generative AI tools or how to use them. Only 8% of employees say this technology could cause them to lose their jobs.
Among the 79% who see a positive impact from adopting these tools, 33% believe Generative AI will make their job easier, 28% believe it will give them more opportunities to gain knowledge and think their career has improved, with 18% thinking: will create more jobs in your industry.
Additionally, the majority of respondents view Generative AI as a technology that can: ease your administrative burdensfree your time focus on more strategic tasks and in general, save them time Perform more value-added tasks in daily work (57% of both options).
But beyond increasing productivity at work, Generative AI is also seen by many as a career opportunity. 57% of Spaniards surveyed believe this could open doors to jobs they were previously unable to access..
was consulted by The main specific reasons why people use this AIThese are “saving time on basic/routine tasks (28%)”, “finding information very quickly (27%)”, “helping to get new ideas (24%)” and “facilitating communication processes” (19%).
On the other hand, the main obstacle that clients find in the use of this method is Artificial intelligence, It is possible to use it both in the labor market and in general. unethical and/or discriminatory52% of Spaniards surveyed say this.
Opportunity to invest in productive AI and soft skills
HE 55% of Spaniards interviewed said they would like to receive training in Generative Artificial Intelligenceas they are Less than half (44%) of employees have already received orientation about this technology by their employers
According to this “Global Workforce of the Future 2023”, 59% of Spanish workers believe personal skills will continue to be more effective than Generative AI In the labor market.
less modifiable personal competencies According to the workers they will emotional intelligence as well as empathy and active listening (28% of both options) and interpersonal skills (e.g. communication and collaboration) were chosen by 1 in 5 Spaniards consulted.
Instead, workers believe the human skills that could most likely replace Generative AI are: judgment (18%), time management (17%) and strategic planning (16%).
Methodology
“Global Workforce of the Future 2023” It is a report prepared worldwide, collecting data on the labor perceptions of employees and managers. 23 countries where the Adecco Group operates, including Spain. The study was conducted through a survey of a total sample of 30,000 workers worldwide between July and August this year. 2000 of these are in Spain, They come from different sectors and different professions.
The data are representative with a 95% confidence level, and quotas have been set in each country to ensure a representative national sample by age and gender. The majority of interviewees perform skilled and/or office-related functions that are more directly related to the use of Generative AI.