CaixaBank selected ‘Best Bank in Spain’ Third year in a row and ‘Western Europe’s Best Digital Bank 2023’ at the Awards for Excellence by the British magazine ‘Euromoney’ given each year leading organizations in banking services around the world.
This is the eighth time CaixaBank has received the highest national award in the past 12 years, and the second time the organization has been recognized for its success. digital transformation In these international awards, the award jury consisting of the Editorial Board of the Magazine chose CaixaBank for its riveted leadership in banking services in Spain after the merger with Bankia and its strong commitment to Europe. innovationIn line with the brand goal of ‘being close to people in everything that matters’, it has pioneered the use of new technologies to deliver the best customer service.
On behalf of José Ignacio Goirigolzarri, president of CaixaBank, “these awards Recognition of CaixaBank’s diverse banking modelis based on proximity and support to families and businesses as well as to the communities we serve. ‘Euromoney’s awarding CaixaBank to the ‘Best Bank in Spain’ three years in a row confirms our sustainable banking model that has made CaixaBank one of the world’s leading banks. relevant position To lead the transformation process of the European banking sector”.
It advocates a model based on wealth, proximity and support to the community.
CaixaBank CEO Gonzalo Gortázar said: “These awards recognition of effort and the good work of all our employees and our commitment to innovation and digital transformation. In an environment where technological changes are accelerating, leading banks need to be able to respond agile and effectively to new societal needs.”
And he adds: “The recognition of ‘Western Europe’s Best Digital Bank 2023’ continue to improve our service model One of the pillars of our 2022-2024 Strategic Plan is to always adapt it to the preferences of our customers and society in general.”
CaixaBank completed 2022 very positive in terms of business dynamism, credit quality and financial strength. Throughout the year, the business has strengthened its operations in all channels in which it operates (from the most widespread branch network in Spain to remote or digital channels such as inTouch, CaixaBankNow and imagin) and a broad network. product and service delivery It is designed to meet the needs of every type of customer.