Digitization is a tool that exists in all industries and business models. Some areas, such as healthcare, have shown greater resistance when it comes to incorporating technology services that can deliver better performance. However, cases like Grupo Costaisa and its fruitful partnership with Huawei are an example of how technology and health already go hand in hand.
This change came as a result of the Covid-19 pandemic and the emergence of Artificial Intelligence and ‘Big Data’ as it changed the way consumers interact with healthcare.
embracing digitalization
Costaisa Group has specialized in the healthcare industry since 1968. Provides clinical business consulting, IT solutions and outsourcing services. With more than 4,000 users and 200 facilities, it is the main outsourcing provider to a national healthcare organization in Spain.
In the absence of a robust digitized framework, the company has prioritized the complete modernization of its IT infrastructure to ensure a successful future. Digital transformation was seen as the key to unlocking new business opportunities and a better overall customer experience.
That’s when Huawei stepped onto the scene, offering you a range of solutions to meet all project requirements in terms of technical, economic and implementation speed.
Costaisa prioritizes restoring IT infrastructure to grow
Costaisa needed the ability to control the operation and advanced management of its on-premises and cloud data centers from a unified platform and with optimum connectivity. To do this, Huawei provided them with an autonomous driving network integrating management, control, analytics and advanced functionality for data center network scenarios.
A definite change
One of the main benefits of this new network from Huawei is connectivity. Costaisa works with public and private cloud, so Huawei has provided a connectivity infrastructure that aligns application and service needs based on business ideas.
Another type of function developed to automatically and quickly configure the connection infrastructure was automation. On the other hand, a basic service offered by the platform in question has been analytics. The hybrid network platform (public and private cloud) provides a real-time analysis of how connectivity services are delivered and, if applicable, how connectivity services are delivered through Artificial Intelligence and “Big Data”.
AI and ‘Big Data’ are key to Huawei’s platform
For any type of error, the margin for resolving it is much wider, and at the same time, the time between the occurrence of the error and its resolution is much shorter. In this way, the platform corrects the error without any service complaints.
Likewise, in order to reduce the margin for human error when performing configurations, the platform has the option to perform simulations before making any real changes, thereby achieving fewer failures.
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Faced with this situation, Huawei’s suite of digital network infrastructure solutions laid the perfect foundation for Costaisa’s data center hybrid cloud strategy. In addition, productivity gains have been enhanced through the use of next-generation technologies, and as a result, some of the human personnel are freed from highly mechanical tasks to be able to devote time to more valuable actions.
This joint partnership meant that customers now benefit from zero waiting time for service delivery, among other things. And as a result, Costaisa is now well positioned for success in its journey towards digitalization with the endless opportunities this will bring.