Expert explains why we need a culture of psychological safety at work

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Difficult relationships within the team are among the main reasons employees give when leaving the company. Poor relationships with colleagues are often due to the company not having its own culture of psychological safety. Peter Jansen, founder of LeaderMakers, a leader development and support company, told socialbites.ca what the main principles of such a culture are and how to build it in the company.

The team in which the principles of psychological safety work is distinguished by several features, the first of which is the absence of toxic criticism.

“Reporting to all colleagues, derogatory comments, questions to demonstrate one’s own wisdom, and not being able to find a solution to the problem are signs of an unhealthy corporate culture. In a good and well-coordinated team, there is only feedback that benefits projects: team members look for weaknesses in the proposed solution to improve it and prevent potential mistakes,” explained the expert.

Another important factor of psychological safety in the company is a calm attitude towards mistakes.

“The truth is that the desire not to make mistakes reduces the creative potential of the team and creates a culture of fear. In addition, team members may hesitate to propose their own plans for fear of being judged, which can prevent really bright ideas from being born.”

The process of creating an environmentally friendly psychological culture requires the participation of the leader, the company’s HR department and the team. It includes the following stages: analysis of the team for the presence of psychological disturbance, formation of value orientations, and introduction to profiling.

“Psychological safety and confidence that an employee can offer fearlessly reduces staff turnover and creates long-term, efficient and comfortable teams to work with. There are mechanisms in such companies that learn from their own mistakes and encourage respect for everyone’s opinion. You can create such a team by following the company culture, by focusing on the corporate culture, and by bringing the typing for personal qualities to the company during the recruitment process, ensuring that all our colleagues have complementary personality traits.” he recommended.

Formerly socialbites.ca Wrote about how a leader understands that his subordinates do not respect him.

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