CaixaBank focuses on SMEs to continue growth in its corporate business and 73 offices and 900 specialist professionals in this segment located throughout the country. In the Valencian Community, the entity is a 9 office networksIt is located in Alicante, Alcoi, Elche, Xátiva, Castellón, Paterna, Catarroja and Valencia.
Through its ‘Store Pymes’ business centres, the business offers products and services tailored to the specific needs of small businesses. private care and specialist consulting managers to such customers. This is the first bank branch network in Spain specifically for this segment.
With the launch of these offices, CaixaBank is reinforcing its proximity model with attention tailored to each client type. From the ‘Store Pymes’ business centers, the organization will help companies with a turnover of less than 2 million Euros to increase their business activities and manage their day-to-day activities beyond the financial field.
CaixaBank’s goal is to increase its customer base in this segment and also, increase the connectivity of small businesses. In this sense, the business provides this customer segment with pre-approved loans of € 1,364 million (€ 431 million in Alicante, € 163 million in Castellón and € 770 million in Valencia). This amount amounts to 12,000 million for such customers across Spain.
The business has the following client volume in the Valencian Community: 54,929 small businesses (18,871 in Alicante, 6,066 in Castellón and 29.992 in Valencia) with a turnover of less than 2 million euros and a penetration rate of 40% (37% in Castellón, 44% in Valencia and 35% in Alicante). Nationwide, this figure is 38% with a total of 467,000 small businesses.
CaixaBank with this service and special attention reaffirms support for small and micro businessesSpain is a key segment for the country, representing more than 44% of the business structure, according to data from the Ministry of Industry, Trade and Tourism.
Small business caution and expert advice
Each of these new offices has expert managers who will always provide the best service. the most convenient financial solutions solutions to the needs of such companies: accounts, treasury, financing, leasing, insurance, online banking and helping companies internationalize, digitize and sustainably transform. In addition, the organization has expert teams in key areas such as the tourism and real estate sector, who will advise on products and services that meet the needs of these sectors.
Small businesses will get it personalized attention through nearly 900 expert professionals in this particular segment of companies that will work in new types of offices. The opening hours of the ‘Store Pymes’ business centers are the working hours of any CaixaBank Store model office: 08:30 – 18:30 Monday to Thursday and 08:30 – 14:30 on Fridays. Approximately 250 managers, so that more customers can access this special service, It will provide this personalized service to small companies from CaixaBank retail branches close to customers. CaixaBank, reference institution for companies.
Thanks to this specialization model, the organization has established itself as a benchmark for its business structure, through CaixaBank Empresas. In addition to these 73 ‘Store Pymes’ business centers serving companies with a turnover of less than 2 million Euros, the organization also has a total of 146 centers specializing in serving larger companies with a turnover of more than 2 million Euros. euro.
These business centers employ 1,300 highly qualified professionals with a solid reputation in business consulting. Therefore, CaixaBank Empresas currently has a Total network of 219 specialized centers and offices distributed to all Spanish autonomous communities, where 2,200 professionals work in the field of business.
At the international level, CaixaBank supports its corporate clients with a variety of operational solutions with effective regional access to 127 markets in different countries and offers the best advice for their overseas operations. presence Serving both SMEs and micro-enterprises companies starting export activities and large companies and business groups facing more complex international projects.